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Quincy daycare investigated by DCFS for a dozen violations

There are serious allegations against a Quincy daycare, from shaking and hitting children to not reporting abuse. Those complaints come from a visit just last week at Quincy’s Cheerful Home Child Care and Early Learning Center.

Corporal punishment was one of the 12 violations that officials with the Illinois Department of Children and Family found at Cheerful Home during a visit on July 22.

“Many providers have cameras at there facilities so we might review video footage to see what the incident looked like,” said Jassen Strokosch with the Illinois Department of Children and Family Services.” Whatever staff was on duty that day, we would want to talk with them about that incident.”

Other violations include failure to provide an environment in which children can feel comfortable, relaxed and happy. The center is also being accused of not telling parents about illnesses, accidents and injuries.

“We will follow that up with an unannounced visit later on down the road to make sure those changes have actually been put in place,” said Strokosch.

WGEM spoke with a number of parents at Cheerful Home on Wednesday and many had no idea about the most recent allegations. However, state officials say childcare providers are not required by law to send out a notification if the violation is considered an isolated incident.

“If an incident is isolated to an individual child then there is still a reporting requirement but it’s between the daycare provider and the parents whose child was impacted,” said Strokosch.

Quincy mom Sara Bruns enrolled all three of her kids at Cheerful Home. She just pulled her youngest from the center due to his age but Bruns says she has noticed significant changes at the daycare over the last couple years.

“There’s been a lot of teachers that have changed,” said Bruns. “A lot of management that has changed.”

Bruns says she never experienced anything close to the latest allegations brought against Cheerful Home.

“It’s quite shocking to me that people would say those things. I never saw it,” said Bruns.

DCFS officials say they are working with staff on a remediation plan to fix the violations listed on the report.

Cheerful Home declined to comment on the ongoing investigation.

If you would like to report a concern at your child’s daycare DCFS says to call the daycare information hotline at 1-877-746-0829 and ask for the name and number for the licensing representative assigned to your provider.


To look at daycare provider compliance reports:

To report a concern with a daycare provider:

  • In Illinois (Department of Child and Family Services)DCFS says to call the Day Care Information Hotline at 1-877-746-0829 and ask for the name and number for the licensing representative assigned to your provider. You may then call the licensing representative or his/her supervisor and discuss your concerns.DCFS website
  • In Missouri (Department of Health and Senior Services)DHSS says if you suspect child abuse, neglect or exploitation at a child care facility in Missouri, contact the Child Abuse and Neglect Hotline at 1-800-392-3738.DHSS website
  • In Iowa (Department of Human Services)DHS says if you have concerns regarding a specific child care provider or child care business that is not meeting Iowa regulations, please contact the Iowa Child Care Complaint Hotline at 844-786-1296.IDHS website



Cheerful Home under investigation

Kaylee Pfeiferling

Multimedia Journalist

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