QUINCY (WGEM) -- Blessing Health System cut back their COVID-19 hotline hours even as concerns rise of another national wave of infections.
But Hospital administrators said that's not happening here, so the hotline change is the latest in the small changes, they're making to get back to normal.
Administrators said last year in March, when they opened the hotline they were getting 500 to 600 calls a weekend.
Blessing Hospital Care Coordination Administrative Director, Jessica Booth said that has since dropped to single digits.
Even with the decrease in demand, she said there are still concerns of the possibility of cases resurging.
"There's always a possibility you can see a resurgence here in the community. I think we're doing great with vaccines here in the community as well," Booth said. "One of the good things too is we're pretty flexible here at Blessing Hospital that if do start to see that increase, we can open up that hotline."
The Adams County Health Department Dash board reported 33% of critical ICU beds are available.
Booth said that is due to the normal ebbs and flows of patients in the hospital.
She said the hotline hours are now Monday through Friday from 8:00am to 4:30pm.
If you call during hours they're closed, you can still get through to a triage nurse who will then ask you to go to either to the Blessing Express Clinic at 34th and Broadway or the walk-in clinic at the hospital.
Blessing Hospital COVID-19 Hotline is 217-277-3504.