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Stay on the line if you accidentally call 911, says local law enforcement

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RALLS COUNTY, Mo. (WGEM) -- Have you ever accidentally called 911?

If it happens to you, authorities in the Tri-States are asking you to just stay on the line.

Ralls County Sheriff Brad Stinson said they've seen a lot of 911 hang up calls in recent weeks.

He said if you do call 911 on accident it's important to let the dispatcher know it was not on purpose so they don't have to investigate it and use up resources they could be using elsewhere.

Stinson said oftentimes people accidentally dial with the emergency button on their smart phones, smart watches, or even old phones no longer in use.

"We also have children with the deactivated phones parents think that those are safe, but in fact that they will contact 911 it's a feature that the federal government's implemented," said Stinson, "so if you want to call 911 on a deactivated cell phone it will be connected and it will contact our dispatch if you're within area."

Other times, Sheriff Stinson said it's just kids prank calling, which is why it's important to have a conversation with your kids about when it's okay to call 911.

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